You can express your concern in any of the ways below by:

  • asking for a copy of our form from the person with whom you are already in contact.
    Tell them that you want us to deal with your concern formally.
  • getting in touch with our Customer Services Team on 01267 232714
  • e-mailing us at [email protected]
  • writing a letter to us at the following address:
    Bro Myrddin Housing Association, Plas Myrddin, Merlin St, Carmarthen, Carmarthenshire, SA31 1RU
  • We have concern and complaint forms available at our office.
  • Copies of this policy and the complaint form are available in welsh and as audio,
    large print another formats upon request.