To end your tenancy, there are several things that you must do. If these things are not done then it may cost you money:

Give four weeks’ written notice

You can end your tenancy by giving four weeks’ written notice that ends on a Monday. You can get a form to end your tenancy from Customer Services or simply download the attached form. This form must be signed by you or, if you are a joint tenant, at least one (but preferably both) of you. Even if only one joint tenant signs the form, this will still end the tenancy for both joint tenants.

Allow our staff to inspect the property

During the four-week notice period you must allow our staff to inspect the property. We will tell you about any work that you need to do before you leave. If this work is not carried out, we will do the work and charge you our costs.

Clear all rubbish and unwanted furniture items from the property.

When your tenancy ends you must clear the inside and outside of the property of all items, including floor coverings, unless we have agreed that you can leave them. If you leave items in the property without our permission, we will charge you (see the attached EOT form for the current minimum charge).

Return the keys.

On the day your tenancy ends you must return all keys to the property to us by 10AM at the latest. If you do not return the keys on time, we will charge you an extra week’s rent for each week, or part week, until they are returned. You should be sure that you get a receipt for the returned keys.

Please leave the property clean and tidy, make sure that gas and electricity meters have been read and supplies have been turned off. Please also make sure that the property is left secure.

Joint tenancies

If you have a joint tenancy, it means that both you and your partner are tenants of your home and you are both responsible for making sure that the terms of your tenancy agreement are met (even if one of you leaves).

For any further information or advice please contact us on 01267 232714 or email [email protected]