If you find yourself falling behind with your rent, it’s important you let us know as soon as you can. We can work with you to deal with the situation.

We’re here to offer help and advice by phoning, emailing or arranging an appointment with our Housing Officers or Financial Inclusion Officer.

If you don’t let us know what is happening, there’s a risk you may lose your home.

If you are in rent arrears;

  • Don’t ignore the problem
  • Don’t ignore our letters or telephone calls regarding rent arrears
  • Don’t borrow money from door-to-door or payday lenders.

If you don’t let us know about missed payments or don’t keep to an arrangement for paying off arrears, it can lead too;

  1. Notice of Seeking Possession – First you will receive a ‘notice of seeking possession’. This gives you four weeks to pay the debt.
  2. Court hearing – If you still do not pay, there will be a hearing at the county court. The court will make a court order for possession and you will have to pay court costs as well as the rent arrears.
  3. Eviction – If you don’t follow the county court order to pay, we will request a warrant to evict you. You will have to pay the cost of the warrant fee. The county court bailiff will carry out the eviction. You must still pay the arrears owed and your name will be entered in the list of county court judgements which may prevent you from getting credit and other services.

We continue to vigorously pursue tenants who have left their home with rent arrears and other debts. Your may not be eligible to reapply for housing on the Carmarthenshire Common Housing Register if you leave your home owing rent arrears, court costs or recharged repair accounts.