What is your rent used for?

  • Your rent is our main source of income and it is used to ensure that you receive the best services possible to provide, maintain and manage your home.

Managing your rent account online

  • Managing your rent account couldn’t be easier. Simply sign up or login, if you already have a username and password, on our homepage. Once logged in you will have full access to your rent account and a live rent statement.

Please note, as stated in your tenancy agreement ‘The payment of weekly Gross Rent is due in advance on the Monday of each week’.

Get a bank account that suits you

  • As a result of ‘your benefits are changing’ you will need a bank account, if you don’t already have one. Selecting the right bank account is essential when managing your finances.

For advice in choosing the right bank account, please click here.

Unsure of what benefits you are entitled to?

  • Use the free and easy to use benefits calculator to see whether you are entitled to any additional financial help through welfare benefits. www.turn2us.org.uk.
  • If you still have any unanswered question regarding your rent please contact the Customer Services Team on 01267 232 714 or email us on [email protected] for further assistance.